As Amman continues to experiment with new public places around the city, challenges of public space design and management are bound to arise, but it’s essential to learn from each experiment, and create models of success, if we are to come to a happy medium which strikes a balance between preservation and participation.


Right now, Amman is struggling with a new public space, and the jury is still out as to whether it will in fact remain public or become exclusive. I am referring to the large grassy open area up at the Citadel, which is very appealing to Ammanis, both young and old, for lack of any other similar space in the city.  It is also a necessary outlet for the people of Jabal Qalaa and Wadi il-Haddadeh for lack of any other park or public they can access and use, particularly with the two-year development project currently taking place at il-Saha il-Hashemiyyeh.


At the time of the project’s development, the Greater Amman Municipality, the Ministry of Tourism and the Department of Antiquities publically promised that the area would remain open and accessible to all, and particularly the residents of Jabal Qalaa. I quote from GAM’s public statement on Urdun Mubdi3 dated May 23rd 2009: “At the Citadel, there has long
been a casual arrangement for access by locals and there is no intention to change this, in fact quite the opposite.”


The management of the space is now in the hands of the Department of Antiquities, and while they seem willing to find a balance that would ensure the space remains both accessible and preserved, this is proving more difficult than imagined.


The area is available for rent to anyone who wants to hold a party, a concert or an event and who may use it to eat, drink, sing, dance etc. till midnight or beyond. However, the residents of the Qalaa and other Ammanis wishing to use the site will have access to it only till 4:30 pm and under very specific rules. These rules have not been published yet, but as I
understood from the site manager they may include: No eating, no drinking, no ball playing, no bicycles, no music, no kites etc.


Furthermore, anybody wishing to bring a group of people to use the space, even if within the rules mentioned above, needs to send an official letter to the Department of Antiquities requesting permission, and needs to wait for an official response before they can do so. This applies even if the activity is with the local children or residents of the area, and even
if it is within official working hours and even if there is no request to exclude other people from using the space at the same time.


The above information has so far been word of mouth from the site manager and I am sure will be met with denial, so I decided to put the issue to the test. Yesterday Hamzet Wasel organized the Jabal Qalaa Discovery Day where around thirty adults and children from all over Amman learned to make and fly kites from the Qalaa kids. Others were learning how to make traditional sweets that we could all enjoy at the end of the day.


When it came time to fly the kites, I advised everyone (including the Jabal Qalaa kids) to go through the official gate and pay the entrance fee so that there is no question as to the legitimacy of our right to use the space in the same way that tourists and other visitors also use it. As groups of people started to go up to the site, the site-manager stopped them
and said that kite flying would not be permitted and that even if people pay to get in, they cannot fly their kites. After much negotiation and back and forth, she allowed people in, but said that next time, we would have to ask for written permission to fly kites with the kids, since this is classified as an event.


Frankly, I think the idea that people need written permission to use a public site for an activity is so central to Amman’s identity is ridiculous and completely unrealistic. Being allowed to use the site as  “a favor” and at the whim of the site manager, which is what happening now, is in violation of the rights of Jordanian citizens to freely access and enjoy public spaces.


At the weekends, the place is full of people having picnics and hanging out and this has so far been tolerated. However, in the absence of clear rules and enforcement, people are littering and there is a fear that this will lead to a decision to ban people from using the space entirely in order to preserve it for visitors and paying customers.


As far as I can ascertain, the management of public space in Amman follows one of the following scenarios:


Let me start with a positive example: Envision and create a space for the public and take the time to create a solid management plan, which ensures that the use of the space is understood, and that the rules are both reasonable and clear. Enforce and reinforce these rules and gradually educate people as to how these rules serve them and their needs, thus creating a positive space that brings people together and is sustainable. An example of this is “King Hussein Garden”.


Develop a space and open it up to public use with minimal and eventually no enforcement of rules of use and conduct, leading to the deterioration of the site and a dwindling of the number and quality of visitors. Ultimately the site becomes a semi-dead space, which may eventually necessitate a complete overhaul or rethinking process with a potential repeat of the entire cycle.  Case in point is “Muntazah Amman”.


Create a space and let it grow organically and become vibrant and attractive to the majority of city dwellers, and then introduce a development project which in turn manages to kill the space and turn into a place for undesirables, thus necessitating another large and costly development project to undo the mistakes of the first one. A good example of this is the “il-Saha il-Hashemiyyeh”, which is now undergoing another large development process.


Plan a green space that is meant for the public and quickly realize that its commercial value is too difficult to resist and slowly allow it to turn into a concrete commercial jungle, which bears no resemblance to the original plan. I don’t even think I need to tell you all which example fits this scenario: Our famous “King Abdullah I “Gardens””


Identify a space, which is vibrant and enjoyed by people, but where no rules are in place or are enforced, and where little or no care is taken to maintain and preserve the place. To remedy the situation, turn it into a beautiful and well cared for space but one that forbids the very activities that people once practiced and enjoyed. “Muntazah Luweibdeh” is a great example of this where the park is now lovely and well preserved but where no eating, drinking, balls, rollerblades, dogs etc are allowed.


Take a space, which was neglected, and turn into a park or a garden but pay little attention to the needs of the surrounding community and the users of the space, and make no effort to engage them in the process of its development. This is usually followed by a process of disappointment and anger at the abuse by the community for the gift that was bestowed on them, and often leads either to the re-neglect of the space or the introduction of security measures which reinforce the lack of ownership that initially lead people to not care for the space to begin with. This is also sometimes accompanied by a sentiment that people don’t really deserve such spaces because they are not able to care for or appreciate them. A recent example of this is the HSBC playground behind
First Circle.


Implement a new vision for a public area that can be emulated in other parts of the city and which will bring the diverse people of the city together in one shared space, then bow down to pressure from influential business owners or others, and allow it to become exclusive and elitist. “Wakalat Street” is a great example of this, where a few months after its official opening all the benches were removed because shop owners didn’t want non-paying customers to sit in front of their shops.


Develop a new plan or function for an existing space to create added-value and then exclude entire segments of society who do not fit into your vision for the space or who may disturb those who are your primary audience.  This is evident at “Souq JARA” where boys and young men, primarily those from within the community, are not allowed to access the event, despite the fact that is on a public street and one where their school is located.


Surely, there has got to be a way for us, as officials and citizens, to negotiate a solution which does not lead us repeatedly into one of the first seven scenarios or to an additional scenario where people are excluded when the process of transformation takes a space from public to private in their own backyards.


As part of Hamzet Wasel’s work and in cooperation with the Mukhtar of Jabal Qalaa, we have been trying to discuss ideas with the site manager to find a reasonable balance between the Department of Antiquities’ responsibility to preserve the space and ensure its sustainability and the rights of all the people of the city, and not just those who can afford to pay, to use and enjoy the space.


I would welcome any suggestions, ideas, thoughts and opinions that could help us to achieve this balance.

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Thank you Raghda! I was wondering if there is anything we can do to help communicate this case of (mis)management and (dis)placement. Indeed, when management is consistent and seeking to discipline (not infringe) it will not have to impose itself. Better yet, responsible management with the kids of Jabal Qalaa, and the unique opportunity Hamzet Wasel offers, could provide the much needed lessons in civic education that our curriculum so badly fails to deliver: feeling a sense of ownership over public spaces, strengthening civic belonging and nurturing a commitment to the public good. Not to forget the possibilities borne out of the processes of interactivity with the local community as well as visitors, domestic and foreign, and the capacities of connectivity such processes entail.
- Perhaps we can all email the Minister of Antiques individually attaching your above post?
- Also, perhaps attempting to gather testimonials from tourists who have visited the Qalaa and saw the kids flying their kites; the significance of such experiences to their Jordanian trip may help persuade the ministry that tourists, more than anything, enjoy the aspect of immersion into local culture, or at least a taste of it, much more than carefully manufactured 'stops' at archaeological sites.
Brava Raghda.....let us pretend.....that Jabal Qalaa and other public spaces or existing green or open areas where Hyde park......and deal with it with the same civilization that maintained the original hunting grounds of the Tudors into contemporary London....
These observations present a chronic disease. There's clearly a fundamental flaw in vision, planning, execution.

Whether the place is for kids to play, adults to shop, families to lounge, friends to meet, humans to breath. It's about people. Essentially that's what public space is. And it is very discriminatory to separate locals from tourists, and have the other on top of mind to cater to. I can't think of a single city I've been to where I was segregated from their locals and where I could not get a feel for local life. This strange notion that visitors want to be contained without mingling with the indigenous when visiting sites is absurd, and false. Visitors crave a taste of local life, and most do not appreciate the fish bowl experience. Why do we have this complex? And in my own memory, we've been aware of this, discussing it and challenged by it for over two decades, so why do we keep doing it?

The lack of commitment to a plan as it was meant to be conceived is dangerous. That's why there's so much insecurity from the community towards public sector. That's why there is lack of faith in intent. That's why there's little hope about delivering on promises and claims. The result of which breeds apathy, disrespect, resentment. This all leads to lack of ownership as Deena points out. And when that happens, there's no way anything can be maintained, nurtured, loved, improved. If no one owns it, no one cares.

The solution is simple. Develop a vision for a place and stick to it when executing. Get to the finish line as planned. Go the distance. All the examples you cite, changed the plan in middle of things! Why? Because the people who serve change, and handover to the next team never happens it seems. Every time someone new comes on the job they do a reset! Why? Everyone thinks their idea is better than the previous one. They don't realize that everybody has a good idea, it's putting your weight behind a decision and getting it done as planned that counts. And once delivered and in operation, monitor, tweak, fix as needed, all the time. But that is very hard, diligent, long-term, passionate work. A concept we have not quite succeeded at.

On the other end, generally, civil society is not demanding. Communities do not tend to be long winded when it comes to holding public servants accountable to their promises & claims. We do not rally effectively, nor long term. After reading your post and learning about the kite flying saga, especially after last year's GAM/MoT/DoA claims about Qal3a, I think the entire community should show up on site, in hordes, every single day and demand a properly communicated plan, demand action in line with this plan, and ensure the plan works for them as well as it does for urban development, enviro, tourism, history, etc. They should do this daily. And when wires are crossed, they should make a big deal about it. They should also be regular part of the convo. Briefed on tourism needs, economic opportunities and develop ways how they can be part of the plan, proactively, benefit and be of benefit. This takes a lot of people-to-people action and interaction, consistently, long term. We don't have a commendable track record in that department, but if we start and stick to it, we won't have to have this convo again next year!
Hmmmmmm, your one positive example is not within a 'community' as such, none of the others involved the communities living around them. The one I am closest to is Muntazah Luweibdeh and must admit it was becoming a nasty dump before its make-over. There are strict rules that originally made the hara apprehensive but what is happening is that the naughty ones totally ignore them. We have a group of rollerbladers who jump the fence at night and have a great time in there, which is good as it is much safer than the street. Probably a point that should be brought forward is that we need safe places for our children to enjoy themselves off the streets and each community has the right to such a place, school yards are not enough. It is the right of every person in the city to have close access to places that are green and safe.
I totally agree with you Raghda and with Nadine. I just want to add that communication is the right way to do it. It is all about how the municipality communicates with its people. how it introduces itself, its image, its function...etc also how citizens communicate about their needs and defend their rights. a lot of awareness to be done on both sides, but the municipality has a responisibillity towards people. it needs to engage into a dialogue with the people, listen to them and act upon instead of isolating them and dislocating them. wherever we go people act and interact better when they are given ownership. people need to be involved and feel that their ideas for teh city they love and live in are heard and respected. nothing is worse than shying away from lending a good ear to the voices of the city. the city speaks. it has her own language, aspirations and needs. it has its own identity that is almost disappearing now. i was with those kids last saturday in Jabal Al Qal'a and i felt how important it was for them to feel that they can share and exchange with other people in their city. how important it is for them to feel active and enjoy their right to have a nice event in their neighbourhood where they can play and run around with their kites. it is the freedom of doing so that makes people exist and want to be constructive. the problem here is that the municipality treats people as if they were gohsts and everything else is the only real thing about the city! Amman can only become attractive if it is given the opportunity to keep some of its authenticity. why does everything need to look modern in order to be accepted! why would peopel lose their right to their public space and simply accept it? The middle class that is disappearing due to economic reasons in Jordan is also being attacked at a pschyo-social level. widenning the gap between the different classes of the society! this is what we are so good at it seems! how would it be possible to engage into a process of sustainable local development if people in their local communities are being systimatically isolated and neglected??!! who is supposed to lead this development?? who is supposed to feel the ownership of the public space, in order to better preserve it and contribute to its development??!

The civil society institutions must stand up and take their responsibilities. what is needed is an agenda of events and activities to be organised as the result of a constructive dialogue, a round-table where the municipality, the local community, the civil society actors all sit together and talk about the best way to invest and develop the public space...etc

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